THE ROLE OF EMOTIONS WITHIN THE CONCEPT OF CUSTOMER DELIGHT
- Thematic Section: Обществени комуникации и информационни науки
- Author(s): Dirk Menzel
- Booklet: Брой 1, 2024 г.
- Year: 2024
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Мензел, Дирк. (2024). Ролята на емоциите в концепцията за удовлетвореност на клиента. Образование, научни изследвания и иновации, година II, книжка 1, 12 – 18. Available from: https://e-journal.unibit.bg/
Menzel, Dirk. (2024). The Role of Emotions Within the Concept of Customer Delight. Education, Scientific Research and Innovations, vol. II, issue 1, 12 – 18. Available from: https://e-journal.unibit.bg/